Turn your hospital’s referral network into a high-performing channel.
Amy combines a 4 layered referral channel, system for referrals, a cross-organizational referral network, word of mouth referrals and referral marketing for your hospital.
Your referral networkdoesn’t stop at your hospital.
Connect the doctors, departments, clinics, hospitals healthcare providers and external providers who refer to you, and your teams refer to.
See the network behind your referrals — across organizations, not just within your hospital.
From referralto outcome,nothing gets lost.
Bring every incoming and outgoing referral into one place.
REFERRAL WORKFLOW
One source of truth for your hospital’s referral activity. This gives the hospital visibility, ownership and accountability across every referral.
Every referral has:
Bring your entirehospital into thereferral network.
Every department and provider can participate in the network while maintaining visibility into their own referrals and relationships.
One hospital. One connected referral network.
See who sends patients to you —and who yousend them to.
MEASURE WHAT MATTERS
Referral volume
Track total referrals over time
Conversion
Measure acceptance and conversion rates
Completion
Monitor completion and outcomes
Trends
Spot patterns and referral trends
Relationship performance
Evaluate partner and provider performance
Understand your referral network fromboth directions.
Know who is actuallydrivingreferral relationships.
Your referral coordinators and teams are actively developing and managing your referral relationships. Track their field visits and outcomes
Amy helps leadership understand:
Measure the activity that builds your referral channel — and the results it produces.
Turn yourreferral networkinto a growth channel.
Your referral network is more than a list of contacts.
It can become a channel for word of mouth referrals, discovery and new referrals.
Understand which providers, organizations, departments and referral activities generate results — and focus your efforts where they perform best.
Don't just manage referrals. Improve the channel that creates them.
See what is drivingyour referral channel –and where to act.
Amy gives you the clarity to understand performance, identify opportunities and take action that grows your referral network.
MEASURE
Capture every referral and outcome.
UNDERSTAND
Analyze performance and identify patterns.
ACT
Focus on the right relationships and areas.
IMPROVE
Optimize processes and engagement.
GROW
Drive more referrals and better outcomes.
Your referral network becomesa measurable growth channel.
Improve around 30% more referrals withIntegrated System for Referrals + Referral Network + Referral Marketing + Word of mouth Referrals
Referrals are not random, Leverage Amy to build your referral channel as a well oiled machine with proper tools and effective referral system in place.
Connect your teams and referral partners
Align coordinators, departments and external providers.
See every referral in one place
Capture and track all incoming, outgoing and internal referrals.
Measure performance that matters
Know what's working, what's not, and where to focus.
Improve your referral channel
Use insights to strengthen relationships and drive more referrals.
Turn referrals into word of mouth
Delight patients and providers. Build trust. Grow naturally.